Admissions Hub Coordinator - Family Experience & Community Engagement (Starts Nov/Dec 2026)

Join Nimble Explorers as an Admissions Hub Coordinator and play a pivotal role in shaping meaningful family experiences through exceptional administrative support, parent relations, and community engagement. This full-time position, based in Batam, Kepulauan Riau, offers a unique opportunity to be part of a dynamic team dedicated to fostering a nurturing environment for children and their families. In this role, you'll be the bridge between our educational programs and the community, ensuring smooth operations and strong connections.

At Nimble Explorers, we believe in the power of early childhood education to transform lives. As an Admissions Hub Coordinator, you'll be at the heart of our mission, working closely with our admissions team to create memorable experiences for families. Your daily tasks will include managing communications, coordinating events, and ensuring that every interaction with our families is seamless and engaging. This is more than a job; it's a chance to make a difference in the lives of young learners and their families.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate all administrative tasks related to family admissions, including registration, documentation, and follow-ups.
• Develop and maintain strong relationships with parents and guardians, providing exceptional customer service and support.
• Organize and promote community engagement events, such as open houses, parent-teacher meetings, and family workshops.
• Assist in the development and implementation of marketing strategies to attract and retain families in our programs.
• Collaborate with the admissions team to ensure a smooth and efficient onboarding process for new families.
• Maintain accurate and up-to-date records using our in-house database and CRM system.
• Participate in team meetings and contribute to the continuous improvement of our admissions and family engagement processes.
• Stay informed about industry trends and best practices in early childhood education and family engagement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Education, Psychology, or a related field.
• Minimum of 3 years of experience in admissions, customer service, or a related administrative role.
• Proficient in using Microsoft Office Suite, including Excel and Outlook.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Passion for early childhood education and a commitment to fostering strong family connections.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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