Client & Partnership Relations Supervisor - Financial Services

Join Mandiri Utama Finance, a leading financial services provider in Indonesia, as a Client & Partnership Relations Supervisor in the vibrant heart of Bali. This is a unique opportunity to drive business growth by managing high-value client relationships and strategic partnerships. With a strong focus on customer satisfaction and business development, you will play a pivotal role in ensuring our clients' needs are met and our partnerships thrive.

In this role, you will oversee a team of relationship managers, ensuring they deliver exceptional service and achieve their targets. You will develop and implement strategies to enhance client satisfaction and loyalty, while also identifying new partnership opportunities. Leveraging your deep understanding of the financial services industry, you will build and maintain strong relationships with key stakeholders, including banks, insurance companies, and other financial institutions.

📋 Tanggung Jawab Pekerjaan

• Manage and mentor a team of relationship managers to ensure they deliver exceptional client service and achieve their targets.
• Develop and implement strategies to enhance client satisfaction and loyalty.
• Identify and pursue new partnership opportunities to drive business growth.
• Build and maintain strong relationships with key stakeholders, including banks, insurance companies, and other financial institutions.
• Monitor and analyze client and partnership performance to identify areas for improvement.
• Collaborate with cross-functional teams to ensure seamless integration of client and partnership needs.
• Ensure compliance with regulatory requirements and industry best practices.
• Provide regular reports and presentations to senior management on client and partnership performance.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in client and partnership management within the financial services industry.
• Proven track record of driving business growth through strategic partnerships.
• Strong knowledge of financial services products and services.
• Excellent communication and interpersonal skills.
• Proficient in using Microsoft Office Suite, including Excel and PowerPoint.
• Familiarity with CRM systems such as Salesforce or HubSpot is a plus.
• Ability to travel 30-40% of the time.

🛠️ Keahlian

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