Outlet Attendant / Outlet Hostess

Join the prestigious Hilton team in Bali and become the heart of our guest experience as an Outlet Attendant / Outlet Hostess. In this dynamic role, you will have the opportunity to create memorable moments for our guests, ensuring their dining experience is nothing short of exceptional. As a key member of our hospitality team, you will be the first point of contact for our guests, setting the tone for their stay in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung.

Your days will be filled with energy and excitement as you assist with food and beverage service, manage guest requests, and ensure our outlets run smoothly. With your welcoming smile and exceptional service skills, you will be the bridge between our guests and our culinary team, making every meal a delightful experience.

📋 Tanggung Jawab Pekerjaan

• Assist with food and beverage service to ensure prompt and efficient delivery to guests.
• Greet and welcome guests, providing a warm and friendly atmosphere.
• Manage guest requests and complaints, ensuring a high level of customer satisfaction.
• Stock and organize food and beverage items to maintain a clean and well-stocked outlet.
• Collaborate with the culinary team to ensure high-quality food and beverage offerings.
• Participate in training and development programs to enhance your service skills.
• Maintain a clean and organized outlet, adhering to health and safety standards.
• Promote Hilton's brand values and ensure a consistent guest experience across all outlets.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a similar role within the hospitality industry.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.
• Fluent in English, both spoken and written.
• Basic knowledge of food and beverage service.
• Willingness to learn and adapt to new tasks and challenges.
• Ability to stand for long periods and lift up to 20 lbs (9 kg).
• Must be able to work flexible hours, including weekends and holidays.

🛠️ Keahlian

Lowongan Terkait